89bd9's Privacy Policy

This privacy policy ("Policy") is established by the 89bd9 platform ("we", "our", or "platform") and applies to all users in Bangladesh ("you" or "user"). By using the 89bd9 website 89bd9.lat, you are considered to have accepted the terms of this policy. The purpose of this policy is to maintain complete transparency regarding your information and to give you control over your data. We keep your information secure using SSL encryption and modern security measures.

The 89bd9 platform carefully collects only the information necessary to provide you with secure and seamless service. We may collect the following types of information:

a) Identity Information

• Your full name and username
• Date of birth (for age verification purposes — our platform is for persons aged 21 and above only)
• National ID card or passport number (when identity verification is required)
• Email address and mobile number

b) Financial Information

• Transaction information related to bKash, Nagad, or Rocket accounts
• Deposit and withdrawal history
• Wallet number (the full number is not stored — only partial information is kept for transaction verification purposes)

c) Technical Information

• IP address and device information (operating system, browser version)
• Cookie and session data
• Time spent on the platform and browsing activity logs
• Login timestamps and access logs

d) Gaming Activity Information

• Play history, bet amounts, and results
• Bonus usage details and VIP level progress
• Self-set responsible gaming limit information (where applicable)

89bd9 collects information in the following ways:

• Direct collection: Information you provide during registration, login, payment processing, or when contacting support.
• Automated collection: Our servers and analytics tools automatically record technical information from your device.
• Via cookies: Our website uses cookies to manage sessions and improve the user experience.
• From third parties: Information received from identity verification services or payment processors.

89bd9 uses the information you provide only for specific and legitimate purposes. No information is used for unnecessary reasons or without your consent.

a) Account Management and Service Delivery

Your information is used to create and manage your account, verify and process transactions, and provide you with a gaming experience.

b) Security and Fraud Prevention

Your information is analysed to ensure account security, detect unauthorised access, and prevent potentially fraudulent activity.

c) Responsible Gaming

Your information is used to monitor your gaming activity, identify possible signs of problematic behaviour, and provide support when needed. 89bd9 places responsible gaming as its highest priority.

d) Communication and Support

Your contact information is used to communicate with you about account-related matters, provide assistance via live chat or email, and notify you of important platform updates.

e) Service Improvement

Your information is used to analyse user experience and improve platform functionality and new features.

89bd9 does not sell, rent, or exchange your personal information to any third party. However, limited information may be disclosed in certain specific circumstances:

• Payment processing: The minimum necessary information is shared with payment partners such as bKash, Nagad, and Rocket to complete transactions.
• Identity verification: With trusted service providers engaged for account verification.
• Technical services: With trusted technology partners engaged for server hosting, cybersecurity, and platform operations.
• Legal obligations: To relevant authorities pursuant to a court order or legal obligation.

When sharing information with third parties, all partners are required to comply with strict confidentiality agreements and may use the information only for the specified purpose.

89bd9 uses state-of-the-art technology to secure your information. Our security infrastructure is as follows:

a) SSL Encryption

All data transmitted between the website and your device is protected by SSL (Secure Sockets Layer) encryption technology, which completely conceals user information from unauthorised parties.

b) Access Controls

Only authorised personnel can access your information, and every access is logged and monitored. Strict role-based access controls are enforced.

c) Data Storage

All user information is stored in encrypted form on secured servers. Regular backups are taken and a disaster recovery plan is maintained.

d) Security Audits

89bd9 conducts regular security audits and has measures in place to address any vulnerabilities promptly.

Please note that no method of transmitting information over the internet or storing it electronically can be guaranteed to be 100% secure. We make every effort to protect your information, but no system can guarantee absolute security.

The 89bd9 website uses cookies, which are small text files stored in your browser. Cookies help us maintain the functionality of the site and improve your experience.

a) Essential Cookies

These cookies are essential for the basic functionality of the site. Without them, login sessions and payment processes will not work properly.

b) Functionality Cookies

These cookies are used to remember your preferences (such as language selection).

c) Analytics Cookies

These cookies are used to analyse usage patterns on the site and improve the service. This information is analysed in aggregate and is not used to identify individuals.

You can control cookies by changing your browser settings. However, disabling essential cookies may affect some functionality of the site.

89bd9 retains your information only for as long as it is considered necessary. Retention periods are determined as follows:

• Active accounts: All information is retained while the account remains active.
• After account closure: Even after an account is closed, some information may be retained for a specified period to meet legal obligations and for dispute resolution purposes.
• Financial records: Records of financial transactions are retained for a specified period in accordance with applicable regulations.
• Failed login logs: Kept for a limited period for security purposes and then automatically deleted.

As a user of 89bd9, you have the following rights over your own information:

a) Right to Access

You may request to know what information we hold about you. In response to such a request, we will provide you with a detailed description of the stored information.

b) Right to Rectification

If any of your information is incorrect, you can contact our support team to have it corrected. It is our responsibility to ensure the accuracy of personal information.

c) Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, some information may not be possible to delete due to legal obligations, ongoing investigations, or dispute resolution requirements.

d) Right to Object to Processing

You may object to the use of your information for specific purposes. The option to opt out of marketing communications will always be available to you.

To exercise any of these rights, please contact our support team. We will endeavour to resolve your request as quickly as possible.

89bd9 is a platform for persons aged 21 and above only. We do not knowingly collect or process the information of any minor. An age verification process is followed at the time of registration.

If we suspect that a minor has created an account, that account will be suspended immediately and the associated information will be deleted. If a parent or guardian believes that a minor is using our platform, please notify our support team directly.

89bd9 reserves the right to update this privacy policy at any time. If significant changes are made to the policy, we will notify you in the following ways:

• By publishing a notice on the website
• By sending a notification to your registered email
• By requesting you to review the updated policy at login

Continued use of the platform after changes have been made will be considered as your acceptance of the new policy. It is therefore recommended that you check this page periodically.

The 89bd9 platform may contain links to third-party websites (such as payment gateways). 89bd9 is not responsible for the privacy policies or data handling practices of these external sites. It is recommended that you read the privacy policy of any third-party site before using it.